Whatever it Takes

This story highlights Tivey Construction's willingness to go the extra mile in order to ensure the client's satisfaction. It would be easy to throw in the towel in the face of unexpected jobsite disruptions, but Tivey Construction understands those moments are opportunities to shine, and that's exactly what happened during this home addition project in 2014.

Setting the Stage

In 2014, while pouring the 700 sf slab on the addition, about halfway thru the concrete pouring when we experienced a disruption from the concrete supplier. The delay impacted our progress such that the final concrete was not placed until later in the afternoon. It takes at least 5-6 hours after concrete is poured before it can be walked on or finished with power trowel, a cross between a floor buffer and a ceiling fan. The subcontractor crews got tired of waiting, and walked off the job at about 7:00pm.

The Pivotal Moment

I recognized the potential disaster and without hesitation, took on the role of concrete sub and "trowel-master". I had never operated a power trowel, having only the experience operating a floor buffer while in the Navy 30 years ago!

Disaster Avoided

The concrete was finally sufficiently cured to start the troweling at about 9:00pm, so I found myself single handedly running a trowel machine. The homeowner graciously volunteered to hold a flood light at ground level so we could see any concrete imperfections. By 11:30pm we were finished, and to this day, that home claims our slab to be the sweetest slab he's ever seen, a testimony repeated in his subsequent stellar review.

Conclusion

While situations like this are not fun for anyone, rather than disappointing the client, Mark Tivey decided to focus on solutions. It's this type of solution-oriented thinking that sets Mark apart from other general contractors. Faced with a problem, Mark remained calm and collected and delivered for the client. This is the kind of service you can expect when working with Tivey Construction.